In addition to providing temporary event support staff, Hospitality Services Group has a team of trainers that are available to provide various types of training. Courses include the following:
- Banquet Server Training
- Front of the House Training
- Back of the House Training
- Customer Service and Etiquette Training
- Captain Training
- Leadership Training
We also work with our clients’ companies to customize programs to best suit their establishments’ needs.
1. What are the advantages of on-site training?
We will customize your on-site training sessions to your unique needs, focusing on finding results for your most pressing goals. With on-site training, everyone in your organization receives the same high quality training even if they are not on the schedule.
2. What is the cost of on-site training?
On-site training is very affordable, but a better way of looking at this is what is the cost effectiveness of on-site training? Ask any of our past clients and they can tell you that every training dollar spent brought in many more dollars via productivity, outstanding job performance, and higher employee morale.
3. How many employees should we schedule for on-site training?
The smallest group we recommend for on-site training is five people but that is related to cost efficiency. If you have fewer employees you wish to train, but still would like information on pricing, please contact us. There is no limit to how many employees you can schedule for on-site training.
4. What kind of lead time is required for on-site training?
It normally takes 30 days to set up a training session, but we can work with you to meet any special needs you may have.
5. How do I select the right training topic?
We will work with you to determine the right topic or topics for your training and then customize it to meet your specific needs. We can also develop new topics. Either way you can be assured that your targeted training will focus on your goals.
6. Is training customized to our company?
Yes. It does not matter if you choose from our core curriculum or your content is developed as new material, your training will focus on your business needs and goals.
7. How long does training last?
That depends solely on your business needs. We can train in half-day sessions, full day, two day, multi-day, nights, weekends or holidays. We can develop ongoing training schedules to meet your regular needs – monthly, quarterly or annually.
8. How do you develop the program?
We will coordinate and develop curriculum to produce your training workbooks, handle the schedule, and travel for the trainer to provide you with a successful day of training.
Please use our Contact Us form to provide more details about your needs.
Illinois BASSET Certification
The Beverage Alcohol Sellers and Servers Education and Training (BASSET) program is the state of Illinois’ seller/server training program. The program is an educational and training tool to sellers/servers of alcoholic beverages to serve responsibly and stay within the law. The BASSET Certification Program serves as a preventive measure to discourage over consumption and keep drunk drivers off the roads.
NHT LLC makes obtaining your Illinois Basset Certification and license simple and hassle free. Mandatory Certification in Cook County by July 1st, 2015 to be able to work! All servers of alcohol and bouncers who check ID must have their BASSET certification by July 1st, 2015 in order to work in Cook County which includes the City of Chicago. All new hires after July 1st. must have this certification within 120 days of being hired.
The goals and objectives of the BASSET Program are:
- Train and educate sellers and servers to engage in responsible alcohol service;
- Spot signs of intoxication and utilize various intervention techniques;
- Prevent DUIs and alcohol-related fatalities;
- Stop underage sales and underage drinking;
- Create safer communities and establishments where alcohol is served;
- Educate owners, managers and staff on dram shop insurance, state laws, and local ordinances regarding alcohol service.
BASSET certification/expiration is based on the local municipality where you are doing business and/or the training company you utilized for training. Participants will be issued a certificate from the licensed BASSET provider. BASSET providers submit a roster to the ILCC of participants who have taken their class and passed the examination. The Commission will then issue BASSET cards to those participants who successfully completed the course (replacement cards cost $15). These cards must be carried by the person whose name appears on the card if involved in the selling and/or serving of alcoholic liquor when a local ordinance mandates BASSET training.
To get certified: http://www.bassetcertification.org/
IN Server Training
The State of Indiana requires all employees who furnish alcohol to customers to successfully complete a state-approved alcohol server training course. These courses can not be taken online; they must taken in person.
Indiana ATC alcohol server training certifications expire three years after the date of training. At this point, employees are required to renew their certification.
To get your Indiana Server Training Certification please go to: http://www.bassetcertification.org/
IN Liquor Permit Certification
In Indiana, all waiters, waitresses, bartenders, salespersons and clerks who sell or serve alcohol beverages must obtain an individual permit. To serve drinks unrestricted or as a bartender in Indiana, you must be at least 21 years of age. Individuals who have not reached this age, but are at least 19 years old, may only serve drinks in a hotel or restaurant on a restricted basis. The Alcohol and Tobacco Commission of the state regulates the permits.
Here are 5 steps to get you through the process easier:
Go to the “Alcohol Beverage Applications and Forms” page on the Indiana government website: http://in.gov/atc/
Click the “Employee Permit” from the list of applications to open it. Complete the permit application electronically and then print the form.
Sign the permit application. Place in the envelope, along with the application, a money order, business or certified check for the amount of the fee required for your permit type. For example, you must pay a $45 fee, at the time of publication, for a three-year employee permit, but only $15 for a two-year volunteer permit. If you’re 19 or 20 years old, attach to your application the original Certified Server Training Certificate issued to you after you completed the server training course.
Send the permit application to the address listed on the application for the Indiana Alcohol and Tobacco Commission. Seek employment at the place where you wish to serve drinks as Indiana allows you to work while the issuance of your permit is pending.
Register for and attend a certified server training course within 120 days of employment. Go to the Indiana website’s list of certified server training. Review the list of certified trainers, and contact the appropriate district to preregister for the training program you wish to attend.
To get Indiana Liquor Permit Certification go to: http://in.gov/atc/
ServSafe Food Handler Certification
The Illinois Food Handling Regulation Enforcement Act (410 ILCS 625), amended by SB1495 , passed into law on August 27, 2013 establishes food handler training requirements.
Key Provisions- Food Handler:
Beginning July 1, 2014 all food handlers employed by restaurants will be required to receive or obtain ANSI accredited training in basic safe food handling principles within 30 days of employment and every 3 years thereafter.
Businesses with internal training programs and assessments approved in another state as of August 27, 2013 will receive automatic approval in Illinois upon providing proof that their program is approved in said state. Select county health departments in the state may also offer training if the program is approved by the IDPH.
ANSI accredited training such as the ServSafe Food Handler Program is transferrable between employers. Internal training programs are not transferrable between employers.
Training can be conducted in classroom or online formats and does not need to have a proctor. (Click to take the ServSafe Online Course and Assessment)
Who is considered a food handler?
A Food Handler is a Food Employee as defined in Section 750.110 of the Illinois Food Code, “means individual working with unpackaged food, food equipment or utensils, or food-contact surfaces.”
Who is required to get food handler training?
Any food handler working in a restaurant, other than someone holding a food service manager certification, must receive or obtain ANSI accredited or IDPH approved training in basic food handling principles within 30 days of employment.
What is the definition of a Restaurant?
A restaurant as defined by SB1495 is any business that is primarily engaged in the sales of Ready to Eat food for immediate consumption. “Primarily engaged” means having sales of ready to eat food for immediate consumption comprising at least 51% of total sales, excluding the sale of liquor.
Who provides the food handler training?
The National Restaurant Association provides the ServSafe Food Handler Training Program. The ServSafe Food Handler Course is an approved ANSI training program and is valid throughout the entire state of Illinois for ALL food handlers. Select county health departments in the state may also offer training if the program is approved by the IDPH.
A business that has an internal training program approved in another state prior to August 27, 2013 may offer training provided that the IDPH has record that the training is approved in said state. Training offered by a business with an internal training program is not transferable to other employers.
Is a ServSafe food handler certificate valid throughout the entire state of Illinois?
Yes. The ServSafe Food Handler Training Program is ANSI accredited and is valid throughout the entire state of Illinois for ALL food handlers.
When does food handler training need to be completed?
Food Handler Training for restaurants is required by July 1, 2014. The law states there shall be a 6 month education and notification period from July 1, 2014 – December 31, 2014. Enforcement will start January 1, 2015 and penalties may apply.
How long is the food handler training valid in the state of Illinois?
Training is valid for a period of three years.
Is proof of training required?
Proof of training must be available in the facility upon request by a state or local health department inspector. The ServSafe Food Handler Certificate issued after completion of the training and assessment meets this requirement.
Is the employer responsible for paying for Food Handler training?
The law is silent thus does not require that employers pay for an employee’s time and expense to take the training and assessment.
The ServSafe Food Handler Program is a complete solution that delivers consistent food safety training to employees. The program covers five key areas:
- Basic Food Safety
- Personal Hygiene
- Cross-contamination & Allergens
- Time & Temperature
- Cleaning & Sanitation.
To get certified please go to: Click here.